Wrenchi Return Policy—FAQs
Q1: What is Wrenchi’s return policy?
If you are not completely satisfied with your purchase, you can return products in new and unused condition within 30 days of delivery for a refund or exchange.
Q2: What are the conditions for returning a product?
- The item must be unused, unassembled, and unmodified.
- It must be returned in the original packaging.
- We may require clear pictures to process your request for fitment issues, flaws, or defects.
Q3: Are there any products that cannot be returned?
Yes, certain items are non-returnable, such as:
- Products are marked as “Non-Returnable” on the product page.
- Special promotional bundles are mentioned during the sale.
Q4: Who pays for return shipping?
- If the return is not due to Wrenchi’s error, the original shipping cost and a return handling fee will be deducted from your refund.
- We will provide a prepaid return shipping label for easy returns.
Q5: What are the return handling fees?
Retail Price of Item
Return Fee per Item
$0.00 – $99.99
$9.50
$100.00 and above
$15.50
Q6: How are international or freight returns handled?
- International, freight, and non-continental US returns are accepted, but customers must arrange and pay for their own return shipping.
- If Wrenchi made an error, we will provide a return shipping label free of charge.
Q7: How can I contact Wrenchi for return assistance?
For any return-related questions or support, please reach out to our Customer Support Team. We are here to help you!
Terms of Use
By using this website and placing an order, you agree to Wrenchi’s terms, conditions, policies, and any updates that may occur from time to time.